Improve communication between headquarters, chapters, and members with a unified platform
With so many multi-chapter organizations operating in the United States, there is relatively little research on how they maintain order and operations. How do individual chapters interact with their central or national office? What are their biggest challenges? It is difficult to keep processes streamlined when attempting to coordinate activities, goals, and communications. To dig a little deeper, here are four issues that are routinely faced by multi-chapter groups:
2. Membership data management
How many members do you have? Who needs to renew? Which members participate the most? What (and where) is the most recent reporting? We live in the connected economy – there is no need for cumbersome and imprecise methods of file sharing.
An effective member management database and can seamlessly maintain records and renewals online while enabling groups to grow their membership. That’s why we’ve developed a user-friendly database that makes it easy to search, sort, and upload files while also streamlining dues collection and payment processing.
3. Being social but consistent
To manage this issue, the head office should develop a comprehensive social media strategy, create an email list of who is responsible for the campaigns for each office, and send them appropriate guidelines. Building a successful and consistent brand requires regular communication between HQ and the points of contact at the respective chapters, which is easily accomplished through internal email campaigns.
4. Leveraging technology for all chapters
The solution? A single, connected platform will provide chapters the tools to manage their respective silos while also coordinating with organization leadership. A user-friendly, adaptable level of consistency makes training, turnover, and growing membership much simpler to manage. And it can transform an organization for the better.
If you’re part of a multi-chapter organization and face even one of these challenges, investigate our all-in-one membership management platform and see how it can simplify your life.
Updated since original publication on 10/10/2016.