Texting Feature Provides Another Channel for Donations, RSVPs and Renewals

​Our recent tech update has done a lot of heavy lifting in helping organizations optimize their donation campaigns. Other useful features to simplify membership include an enhanced email history report and renewal confirmation email. Check out our new features and let us know what you think!

Text to give, RSVP, and more
Take advantage of another channel to promote your donation campaign. Organizations that have a custom mobile number can now associate keywords with links to a donation campaign. When users SMS text a keyword associated with the campaign to your group’s custom mobile number, they will automatically receive a link to your associated donation campaign. Clicking the link will take a user directly to the mobile-friendly donation site, wherein they can donate online from any device. You can link multiple keywords in the instance that you’ve set up fundraiser or supporter pages. Anyone who misspells a keyword will still automatically receive a link to the main donation campaign.

In addition to being used with a donation campaign, the text feature can also be associated with memberplanet’s event microsites, membership pages, payment forms and any other memberplanet URL. Users can text a keyword to your organization’s custom mobile number to receive an automated message with a link to the associated URL.

This feature is currently available to those on Pro, Premium, or Enterprise plans and requires setup by our in-house support team. Customers can submit a request to the support team for more information.
 
Display fundraisers who create a donation site in support of your campaign
Now there’s a great way to visualize a donation campaign’s fundraisers and how much they’ve contributed. Fundraisers, or supporters who create a donation site in support of a donation campaign, can be displayed in a pie chart on the main page. For those campaigns that leverage the spirit of competition, this front-and-center statistical graphic indicates those who are leading in donations. Users can also hover over the pie chart to see the fundraiser associated with each slice. Learn more: How to Add the Fundraisers Pie Chart.
 
Profile update email history includes date of profile update
Admins can utilize the profile update request to email members to update their profiles – and members can make updates using a tokenized link in the email without having to log in. Admins can then check whether members updated their profile and further target or take action for those who did not. The email history includes how many people the profile update request was sent to, whether the email was delivered and opened, and whether the profile was updated from the link. If a member did update his or her profile, the date is included. Learn more about profile update requests.
 
Membership card link included in member’s renewal confirmation email
We’ve made the membership card available to access once a member renews membership. If your organization uses the membership card feature, once a member renews, the confirmation email will include a tokenized link to access the member card. Clicking the link will open a new page with the member card and another link to download as a PDF. Learn more about accessing membership cards.
 
 
Schedule a chat with our team to learn more about how the memberplanet platform can help you manage, engage, and grow your organization.