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Now, for members who fail to pay dues: "Lapsed" status

4/13/2015

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If you charge monthly or annual membership fees it can be a hassle keeping up with who has paid and enforcing restrictions on those who haven't. The new "lapsed" feature automates this process by temporarily removing or deactivating members who fail to pay their dues in a timely fashion. 

"Lapsed" members are technically removed from the group, but their information is stored and they can easily be re-added if you receive payment. 

Our default settings allow members a grace period of up to 7 days to pay their membership fees past due, at which point they are switched to "lapsed". You can customize if/when "lapsed" status is implemented in your membership level settings. Some groups may choose to implement "lapsed" status as early as 1 day late, other groups may choose to disable the lapse settings altogether. 

You can manually un-lapse a member as an administrator (if you had a verbal agreement that they would not owe for this period), or you can re-invite the member to re-opt in to the group independently, at which time they would be invited to purchase a renewed membership. 

Log on and visit the Members tab to see all of your membership options!


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