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6 Tips to Make Your Email Newsletter Ah-mazing

12/5/2018

1 Comment

 
​Remember when paper maps and Thomas Guides were the talk of the town? Throughout the last decade, the advent of GPS has all but killed the humble printed map. In fact, technological advances have executed countless products and services that, a mere 10 years ago, seemed to be the best thing since sliced bread.
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​However, there is one classic that has withstood the test of time. Even with all the new technology, email newsletters are still considered one of the best ways to grow and maintain relationships. According to Nielsen Norman Group, email newsletters remain the Internet’s best tool for supplementing a website. 
​Maybe you already have a newsletter and are looking for ways to spruce it up to reach out to members who seem to be disengaged. Or, it’s your first time to create one and you’re thinking of where to start. Whether you’re a veteran or newbie, these tips will help raise the awesome bar in sending out regular communication to your members.
1. Know your audience
The first step is to really understand the recipients of your newsletter and what information they want to receive (not just what you want to send out). Kind of a no-brainer, right? But many group leaders assume they already know what their members want. The best thing to do would be to ask. It takes a couple seconds to send out a poll during your next meeting, or just pop the question in person the next time you’re having a conversation with one of your members. 
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2. Go easy on the eyes
​You don’t need to be a graphic designer to find a compelling way of presenting content. We have a ton of templates (because who wants to start from scratch?) to help get you started. What’s important is that your message is easily digestible. Keep in mind members will view your newsletter on desktop and mobile devices, so breaking up text with lists, bullet points and pictures are a must. 
3. Include impact stories or member highlights
​For any group or organization, communicating how its success and efforts have made an impact encourages readers to work toward the group’s goals. Highlighting a member of the week or month for their contribution to the community or the organization promotes a sense of camaraderie as well shows appreciation for member’s efforts. Don’t be stingy with your praise – there’s always enough to go around. We agree with the late American philosopher John Dewey, who said, “…I am hearty in my approbation and lavish in my praise.” Nothing will resonate with your members more than when you emphasize an individual’s positive influence on your group and mission. 
4. Give fundraising updates and milestones
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​Email results in one-third of online fundraising revenue and the highest return on investment of any marketing channel. Your newsletter should leverage that! As a fundraising campaign nears its end, convey a sense of urgency to your members to make their final asks, based on how close the organization is to achieving its next fundraising level. For example: “We’re SOOOO close to reaching our goal, and we have one week left….”
 
St. Jude   Research Hospital sends an email with effective imagery and expresses the impact (housing and meals for 3,210 families!) of a donor’s generosity.
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5. Include membership updates
​Use email newsletters to update your members on new rules, fee changes, updated responsibilities, and any additional information that your members should be aware of. Email newsletters provide the perfect opportunity for reaching your members with time-sensitive and relevant data that will directly affect their role within the organization.
6. Event updates and recaps
Your events are nothing without the support of your members. If your group has a big occasion in the works (whether internally or something that is community-involved), you could possibly dedicate an entire newsletter to featuring that event. ​
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​​Be sure to include pictures and/or memorable moments if the event is something that recurs annually.
​The focus of your email newsletters should be to provide quality content and compelling imagery that will help sustain and grow your relationships with your members. Because inboxes get crowded with emails competing for your reader’s attention, newsletters should include content that’s worth their time. Your organization can only go so far without engaging your members, and a successful email newsletter campaign should get your members excited about what’s to come, eager to participate, and interested in receiving updates on how they can stay involved in the organization.
 
Fortunately, you have all the tools (including templates!) at your fingertips to create an email newsletter on memberplanet today.
Log In to create a newsletter
Updated since original publication on 06/02/17.
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About Rachael Beck

Rachael is our go-to gal for all things Greek life, philanthropic initiatives, and fundraising campaigns. Her favorite part of the job is expanding organizations’ online reach as well as the connections she makes along the way. On weekends, she loves a Malibu getaway or hitting the gym.

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The Ultimate Event Planning Guide: These 9 Milestones Will Keep Your Event on the Road to Success

11/7/2018

2 Comments

 
​When you’re planning an event, are you the kind who likes to roll up your sleeves, set wheels in motion, and plunge headlong into details (logistics)? Or are you more of a visionary, a big-picture thinker who likes to paint with broad strokes (strategic)?
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Whether you prefer event planning logistics or strategies, or dabbling in a bit of both, these nine milestones and list of pro tips that go along with them are not to be overlooked. We’ve categorized the to do’s as logistic and strategic items, so you can delegate them out to your team members according to their strengths. Note that the milestones may vary for the type of event you’re hosting, but the general rule of thumb is, the earlier you can do them, the better.
12 months out
Logistic:
  • Book the venue. Reserve dates for the entire year if you host regular, periodic meetings. Or put next year’s annual event on the calendar.
  • Book vendors.
Strategic:
  • Set up an event committee. Even if it’s just one other person to help oversee planning, it will help keep time-sensitive tasks top of mind. 
6 months
Logistic:
  • Begin building your contact list if you haven’t already. Collect emails and other important info.
  • Confirm venue, vendors and entertainment.
Strategic:
  • Develop a publicity strategy, including marketing and advertising, social media, and public relations. Be sure to create a good reason to attend your event and lead with it.
  • Make new friends, followers and connections on social media.
  • Hold a planning session and begin making creative decisions about the event.
Some organizations create separate event pages dedicated to planning for their upcoming fundraisers.
 
For Delta Gamma Phoenix Alumnae Chapter, this lets administers get a head start for their “Tables that Bloom” annual fundraiser that benefits the Delta Gamma Foundation and its philanthropic endeavors. 

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​Tony Marmo, president of the Ulster County Italian-American Foundation, dedicated to advancing and preserving Italian heritage in the Kingston, NY, area, hosts 130-plate dinners each month to raise money for scholarships, cancer treatments, and charities. Each dinner raises as much as $5,000.
 “You have to create buzz,” Marmo said. “You need an interesting topic or speaker – something to draw a crowd.”

One way to do this is by effectively naming your event. A title – just a phrase, or even one word – can be extremely vital to achieving success, neuroscience research suggests. How many other areas are affected by your creative decisions – publicity, menu, staging, décor, speakers, entertainment, music, audio, volunteers? 

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Six months out from your event date might seem like a long time, but remember, you can’t move forward in other areas until after you’ve made many of your creative decisions.
4 months
​Logistic:
  • Finalize speakers or special guests.
  • Send save-the-date email.
Strategic:
  • Have another planning session.
  • Build your web page. Create a memorable URL.
  • Devise a social media campaign. Write copy and create content for your Facebook account, Twitter, LinkedIn, and other pages.
  • Design marketing materials, such as a poster and program.
  • Write and design an email campaign.
1) Save-the-date message.
2) Invitation (include a calendar attachment and set a reminder/alert).  
3) Reminder message.
On your calendar invitation, don’t forget to set an event reminder. Include directions and link to a map if that’s not already on your dedicated event site.
 
On memberplanet, you have a ton of email features at your fingertips, from templates, to targeted distribution lists, to tracking reports. Use them to optimize every email send.
 
In publicity, reminders are essential. Digital Marketing Ramblings reports the average office worker receives 121 emails every day. Because emails are so disposable and we’re all easily distracted due to multitasking, everyone needs multiple reminders. 

Marmo agreed: “One email sent one time just isn’t going to do it. You’ve got to promote the event and sometimes do it in more than one way.”
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3 months
Logistic:
  • Recruit volunteers and other participants.
  • Touch base with your venue and vendors.
  • Send email invitation. Include a calendar invitation and remember to set an event alert.
Creating an event site and enabling RSVPs allows you to track whom you’ve emailed, their response, as well as funds processed.
Strategic:
  • Update your website with the latest information.
  • Make it easy to register and pay online. Establish and test an online payment processor.
Payment processing is just one of many features included in memberplanet’s robust set of tools you can use to engage with your members. For group leaders like Marmo, having everything in one place helps simplify his logistical tasks.
2 months
Logistic:
  • Re-send email invitation to those who haven’t RSVP’d yet.​

​You can use Smart Lists to schedule (set and forget it!) an email reminder to go out to everyone who hasn’t RSVP’d yet. 

Strategic:
  • Ramp up social media engagement.
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1 month
Logistic:
  • Re-send email invitation to those who haven’t RSVP’d yet. Include a calendar invitation and remember to set an event alert. Include directions and link to a map.
  • Finalize your agenda.
  • Print and place posters and fliers.
Strategic:
  • Continue your social media campaign.
  • Publicity: Engage with other media outlets such as radio, news, public television, and cross-interest websites. Issue a press release if needed.
2 weeks
Logistic:
  • Send out reminder email about RSVP deadline to those who haven’t RSVP’d yet.
  • Finalize headcount, menu, and seating.
  • Finalize speeches and speaker presentations.
  • Print and deliver materials like programs, handouts, and lanyards.
Strategic:
  • Intensify your publicity and social media campaigns.
1 week
Logistic:
  • Dry run or technical walk through.
  • Confirm volunteer scheduling.
Strategic:
  • Consult with your planning committee regarding any outstanding to-list items.
During the days leading up to your event, and especially the day before, you can use Smart Lists to schedule (set and forget it!) email reminders to go out to everyone who’s RSVP’d that they will be attending. 
Follow-up
Logistic:
  • Send thank-you emails. Include pictures from the event to show its impact.
Strategic:
  • Conduct post-event evaluation or send surveys for improvements next time.
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The logistics of strategy

We’ve just taken a look at strategy and logistics tasks in planning your event. By understanding which types of planners you and your team members are, you can up your game in any of the areas that need work.
 
Log in and get started with your next event.

Manage Your Event
Updated and Refreshed since original publication on 12/1/2017
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​About Greg Beilstein

As the Director of Onboarding and Engagement, Greg loves helping groups get started on the platform. A memberplanet system pro, he works with admin leaders to better engage their members. In his free time he likes to play video games and brew the perfect cup of coffee. ​

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Stressed Out Over Membership Management? Follow 3 Steps to Get Organized

7/17/2018

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You’re trying to make things better at your organization, but it seems like you’re running in circles. You might have even picked up the best tools (ahem … memberplanet) but might not be using them to your full advantage. If you’re ready to pull all your hair out, read this for some membership-management relief.
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​1. Automate your membership
Make it easy for members to join your organization. A prospect is ready to commit to an annual membership to your organization. Hopefully, you've set up the application process so it's convenient for those who are joining as well as administrative users like yourself who manage this process. Take the time to set up your membership tiers or levels and post links in easily accessible places, such as your website and social media pages. A new member will only have to click to get started, fill out your forms online, and make an online payment - which is much more convenient than picking up the phone to call you or having to mail paper forms and a check.

If it's necessary for your application process to be more manual than automated, you can set up email notifications to go to the right admins when someone does submit an application.
​Give the option to automatically renew membership. Your members won’t always remember (or want) to manually take money out of their paycheck to pay membership dues. No matter how much they love you and your cause, making it inconvenient for your members to part with their money is painful, so give them the convenient option of an automatic payment plan. 
​For members who opt to pay manually, or those who are past due, enable automated reminder emails to keep them informed. You can also customize these emails and target members using levels, types, and auto-renew statuses. Email campaigns can also be tailored to members based on other variable data, such as an event RSVP or amount donated.
 
memberplanet users: Here are support documents on how to set up membership levels if you haven’t already. Smart Lists allow you to segment your distribution lists so you can target your communication based on variable data. Use the membership tools to your advantage to set up automatic renewals, offer free memberships, and more. 
2. Get mentally organized to save time and boost productivity
Take a step back, clear your mind, and get organized. There are a lot of excellent organization tips online, such as Entrepreneur’s 10 tips for work life. Here are our own specific to-do items that directly apply to managing your organization:
 
  • First, set realistic goals. Make them ambitious but practical; define targets that you think your team can actually achieve with hard work and dedication. How many members can you obtain, retain, or connect with in a realistic timeframe?
 
Now that you’ve got some targets, recognize the fact that you’re not likely to hit them unless you use a calendar. Whether it’s a smartphone app or a physical appointment book, a calendar is great way to get organized and hit consistent deadlines.
 
Note to memberplanet users: Our free app allows you to accomplish admin tasks on the go. If you find yourself tied to your desktop most of the time, download it on the App Store or Google Play and give it a whirl.
 
  • Set your priorities at the beginning of each day.  List them in order of importance. Priorities help you finish what you start, which is always a good thing to do in business (and in life).
 
  • Review each of your goals at the end of each day. See what you achieved, what you need to achieve, what you did well, and what you could do better tomorrow.
 
  • Finally, clean up your dang office. Many workers find it difficult to organize a schedule if their workspace isn’t squared away. An office should help improve productivity, not serve as a nesting place for small rodents. So, throw away that stack of unused lunch coupons, sift through the mound of papers, and set traps, if necessary.
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memberplanet users: You already have a platform to access everything (reports, event sites, fundraising campaigns, emails, forms, etc.) from one spot. Don’t forget to use document storage to upload important documents. It’ll save you time from going through the file cabinet later.

​3. Delegate the right tasks – and know which ones to do yourself 
​Delegation is simple – but if you’re not doing it right, you could be wasting even more valuable time. First, you need to identify the tasks you should delegate and the ones you shouldn't. Here’s some of the best stuff to pass off:

  • Routine tasks
  • Tasks that other members of your team could do better than you
  • Things that others might particularly enjoy
  • Very time-consuming tasks
 
If you can't automate a task, ask yourself: Can it be delegated? It’s important to let go of some of these jobs, even if you love or have gotten used to doing them.
 
memberplanet users: You can assign an unlimited number of admins. Share the load with those who can take on the responsibility and use admin role management to set necessary permissions.
 
Whether your organization has 200 members or 200,000, it pays to stay organized, as well as to make sure the memberships you offer are flexible and diverse enough to attract a variety of supporters. Managing membership can be tough, but it doesn’t have to be a stressful experience.
Updated since original publication on 07/17/17.
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​About Greg Beilstein

As the Director of Onboarding and Engagement, Greg loves helping groups get started on the platform. A memberplanet system pro, he works with organization leaders to better engage their members. In his free time he likes to play video games and brew the perfect cup of coffee. ​

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3 Simple Tips to Keep Your Database Up to Date

7/9/2018

 
Henry David Thoreau once wrote, “Our life is frittered away by detail. Simplify, simplify, simplify!” Yet people grow. Things change. Member details multiply. If you're an admin, you know the last part of that equation: They expect you to organize and update all that information. So, before you Thoreau that laptop straight into the parking lot, read how memberplanet makes updating your member database a breeze.
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1. Eliminate inefficiencies
 
Technology should drive efficiency, not the user insane. When you're adding new information, or updating the old stuff, you want your process to be as efficient as possible. For example, many group leaders spend time manually logging data from difficult-to-read handwriting from sign-up sheets at events or follow-up calls to members; with memberplanet, this information can be added by your members themselves. Members have their own dashboard they can securely log in to update account info. They can control and manage their own data, edit privacy settings, update payment methods, and more.

2. Make it easy for your members to update their own account
 
For some members, logging into their account is a roadblock. Lucky for you and them, there’s a way to make their lives (and yours) easier. You can send a profile update request email from the platform, which allows the member to update their account information directly from the email. Whatever changes they make automatically enter the secure database – without the need to log in. Compare that to chasing members for updates in person, through surveys, or by standard email, where they don't have a fail-safe way to add information. Those options are old school and force the member to remember another password. The less hassle on the member’s end and the less data entry for you, the better.


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3. Seize the ideal periods to ask for updates
 
There’s no particularly bad time to check up on your members to see if anything has changed for them. But there are key intervals you should use to get updates from members.
 
Is the end of the year approaching? Check in with your members and stay informed of their plans for the new year. Are you making a change to your membership terms or levels, or are you gearing up for a big event or campaign? Make sure your member information is current before taking the leap. Periodic check-ins to see if members have any updates to their profile information, including essential contact information, is a terrific way to keep your data current. Best practices for asking are every quarter, before graduation, and at the end of the school year.


memberplanet helps keep your database tidy 
 
The key to any successful member communication strategy is having accurate, relevant information about your members. The software makes it easy – just schedule profile update requests at key intervals and the member will have a link that takes them straight to their profile. Simplified, simplified, simplified! Thoreau would be pleased.
Start making your database fantastic by signing into your memberplanet dashboard today.


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About Joe Gietzen

Joe is always excited to help group leaders make the most of memberplanet. As a Service Representative, he works to maximize groups' potential, and help all users navigate the system confidently. On the weekends, you can find Joe eating and drinking his way through Los Angeles. 

The Ultimate Fundraising Planning Guide

1/19/2018

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​Fundraising is the act of raising funds for a cause or a mission. And although that sounds straightforward and simple, the act itself can be, well, anything but. If you’ve run a fundraiser, you know what we’re talkin’ about.
 
But the key to success remains pretty simple: You must create a strategic plan and stick to it.
 
No matter what goal you’re working toward as a group leader, follow these fail-safe tips and with research, a dab of creativity, and (possibly) a bit more elbow grease, you’ll be surprised at how much you can accomplish! 
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1. Set your goals
 
Before getting into the nitty-gritty details, you need to take a hard look at the big picture – and that begins with figuring out your purpose. Defining a clear, measurable goal is the foundation of a successful plan. Here are a few things to think about when setting that bar:

  • Determine the nature of your fundraiser and what it will accomplish
 
  • What are your goals for the following?
 
  • Publicity
  • Awareness
  • Networking
  • Funds raised
 
  • Will the fundraiser exist online, be event-driven, or a combination?
 
  • If you’re planning an annual fundraiser, how does it build on past successes?
 
It’s okay to be ambitious with your goals, but it’s also important to determine what’s realistic. Shoot too high and you could end up spreading resources too thin. Now it’s time to write the fine print of your plan.

 
2.  Give your donors the option to donate online
 
Offline (check and cash) donations are still essential for any fundraising effort, but online is quickly gaining ground when it comes to raising money. It’s all about convenience. Every additional step it takes to give – like writing a check, finding an envelope, and rummaging through a desk for stamps – creates the potential for donors to get distracted: Where did I put my checkbook? Oh look – here’s my coffee mug! I’ll find my checkbook later. It’s time for another cup.
 
See my point? Check out how much funds Wittmann Elementary School raised in its third year of offering an online payment option:
 
Total PTA Membership Fundraising for 2016-2017: $35,655
 
Offline Fundraising via Checks and Cash: $8,120
 
Online Fundraising via memberplanet:  $27,535!
 
(Read the full Wittmann case study.) 77 percent of funds were raised online with memberplanet’s platform. And that’s just one example. The Chronicle of Philanthropy conducted a survey of 100 leading nonprofits and found that internet fundraising grew by about 13 percent year over year in 2014.
 
Bottom line: If you’re not using online giving features, you’re missing out on a big chunk of cash today, and even more tomorrow.


3. Delegate responsibilities
 
Shared responsibility is crucial to holding a successful fundraiser, because one person (you) cannot manage everything. Delegate most of the effort so that the event itself can go off without a hitch while you oversee the big picture.
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  • Who will be monitoring the fundraising efforts? Pick someone to be in charge of gauging the fundraiser’s success.
 
  • Who will engage your audience? This is especially important if your fundraising efforts exist only online.
 
  • Who will oversee logistical processes? Designate committees in charge of the specifics, such as order slips or inventory.
 
If you are planning an event, designate an event committee to book vendors and locations, and make sure you’ve paid any fees or permits if it is being held in a public place. If possible, research backup vendors and another location in case your first location doesn’t work out. Plan a dry run (especially helpful if you expect a large amount of attendees). 

4. Get the word out
 
In order to conduct a truly successful fundraiser, you will want to make sure that people actually know about it. Create a campaign schedule:

  • Develop a detailed schedule for your event and send it to your supporters. Plan to reach out to them more than once – the first ask usually serves as awareness.
 
Note to memberplanet users: You can also encourage your members to create their own supporter pages for the cause, which makes their campaign efforts more personal and effective.


  • Promote it on websites that link directly to the event or donation page.
 
  • Be active on social — create ongoing campaigns to keep your fundraiser top of mind with members and supporters.
 
  • Send emails — open rates for nonprofit emails are 15 to 17.5 percent!
 
  • Create marketing materials, such as a short video or a press release that can be shared with local news organizations.
 
  • Ask community influencers, including like-minded organizations, to throw your fundraiser some love.
 
 
5. Execute the plan
 
With so much preparation, planning a fundraiser can seem overwhelming. But the pay-off is worth it. You’ve worked hard to design a great event, so try to sit back and enjoy the magic. Once the fundraising is underway, make sure that each of your delegated tasks is being tended to. Part of your plan should include periodic check-ins with those overseeing key tasks. The engagement, tracking, and logistical back-work does not end when the effort begins. If you see that your fundraiser is falling short of your goals, re-allocate resources or make adjustments to your goals.
6. Analyze the aftermath 
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Whether your fundraiser exceeded your wildest expectations – or it wasn’t quite what you expected – it’s important to meet with your team to determine what went well, what didn’t, and what you can do next time to improve. Detailed tracking is essential for the post-game debrief.
 

7. Say thank you
 
Thank your team, donors, partners, sponsors, and other benefactors. It’s super easy to use Smart Lists on memberplanet’s Pro and Premium plans to send a targeted email (templates included!) to all your donors to express gratitude. If you held an event, be sure to include a sharable photo album (show the impact!) to strengthen that connection with supporters.
 
Holding the ultimate fundraiser isn’t magic – it’s a combination of hard work, team effort, strategic planning, testing, and creativity. Whether you’re an organization with 20 volunteers or a 10,000-member medical society, following these rules will put you on the path to success.

  
 
Log in to get started on your next fundraising campaign. 
Start Fundraising
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About Rachael Beck

Rachael is our go-to gal for all things Greek life. As a national account manager, she helps leaders reach their fundraising goals. Her favorite part of the job is expanding organizations’ online reach as well as the connections she makes along the way. On weekends, she loves a Malibu getaway or hitting the gym.

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Pro Tips: 5 Ways to Retain Your Members

1/4/2017

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sand in hand

The new year is here and that means food, family, and, if you're following a calendar-year contract, member renewals. While holiday breaks and transition periods are often a great time to tie up any loose ends within your organization (thank you, extra time off!), people tend to have extra busy schedules during this time.

As a leader of an organization, it’s very possible that you’ve seen a drop in member retention and engagement rates during this time of year.

So the question is how do you retain members and keep them engaged during a period of transition, whether it be the new year or end of a quarter?

We’ve talked to a bunch of group leaders who’ve successfully battled the member retention issue. How did they do it? By focusing on many of the same best practices they focus on during the rest of the year: showing members the value of being part of the group and keeping them interested. That was made a whole lot easier by using memberplanet, and we’ve compiled their tips and best practices below.

Here are four ways to ensure your members remain loyal 'til their dying day.
runner hurdle
1. Make it easy to stay a member
We go shopping online, look up cooking recipes, and even date online. It just makes sense to simplify membership by making it easily accessible online as well. If you aren’t doing this already, offer online dues payments with automatic or early membership renewal. Think of it this way: Every time you send your members looking for their checkbooks to mail in a payment, you’re creating a hurdle (and it’s an especially bigger one during a time of transition). Renewing membership should be as easy as a click of a button, and automatic online renewals means members don’t have to think twice about making a commitment to your organization. Providing them with mobile access is even better. (We have a custom mobile app for that!) 

2. Offer incentives
The holidays present the perfect time to introduce an opportunity to give free gifts, whether it’s branded swag, an extra raffle ticket for a gift card giveaway, or discounted rates for membership renewals. We love free stuff, and your members are the same way. Your incentives can vary, but showing your members how much you appreciate their involvement is essential. Consider membership length and added value for members who have been with your organization for a certain amount of time.

3. Round up the troops
Everyone loves a good gettogether — it's a great way to show appreciation to members. Make it fun, invite family members, and encourage people to branch out and meet people they've never spoken to before. Bottom line: Show them the love. Sending out invites and allowing your members to RSVP online is one of the easiest ways to get them to come. Want to send out a quick reminder before the par-tay? Our built-in Broadcast feature allows admins to draft a message once and send it to their group via email and text message simultaneously. Extra pro tip: After the event, update your event page with photos and videos, and share it with attendees so they won’t have to hunt for pics.
LinkedIn holiday party
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4. Re-engage your members with a philanthropic cause
Giving back to the community is a great way to re-engage your members, because the entire year is ripe with occasions for giving back. It's also a great bonding experience to do so as an organization. Giving makes people feel good, so facilitate the process. Hold an annual charity drive, or get all your members together for a charity experience. Doing little things like this will show your members that you care about the bigger picture and are willing to put in the work to make the world a better place.
 
5. Communicate your group’s impact to your members
Whatever good you end up doing, inform your members through multiple channels (email, text, social media). Send thank you emails to your members for participating, and share your post campaign results. For example, if you reached your fundraising goal for a holiday toy drive for an animal shelter, let your group know, and send them pics of the furry friends the toys went to. Effective communication, in turn, will drive home the message that your members are significant in making an impact.


memberplanet makes it easy to do all these things mentioned. Log in to get started.
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Rob Hammond

About Rob Hammond

As memberplanet's founder and co-CEO, Rob knows a thing or two about leadership and membership management. When he's not finding ways to help his fellow group leaders succeed, he enjoys cheering on the USC football team, tending to his tropical fish, and hanging out with his wife and children (not necessarily in that order).

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