Great trainers are naturally great leaders. And by definition, great leaders are those who inspire confidence, strength, and optimism. They are the folks who can motivate their group administrators to reach their fullest potential (and be just as powerful as dragons).
The term admin can be applied broadly – it can mean your committee heads, officers, or anyone you’ve put in charge of tasks that keep your organization running smoothly. As far as training the best admins goes, a great trainer/leader uses methods that can be boiled down to a few guiding principles, known here simply as 5 Keys to Training Your Group Admins:
For every specific skill or task to be instructed to your team admins, explain first what it is you’re about to share. More importantly, explain why it is important for your group. How does it work in its specific scope? How does it affect the overall team? It’s important to give a sense of the overall flowchart of the group and the admin’s role within it.
“A leader is one who knows the way, goes the way, and shows the way.”
We are all individuals in the world, and personality will eventually be revealed, especially in the course of training. Make time to discover your admins’ own skills and experience. But be sure to recognize their different ways of learning, and be open to adapt to give each of them the answers they’ll need ongoing.
Grow your team admins. Assign sample scenario tasks (e.g. an upcoming social event, or a fundraising campaign or a yearly calendar of projects) and see how they deliver. Let them own it. It’s like the bonsai trees in Mr. Miyagi’s workshop. You have strong roots, and all kinds of cool branches.
Provide support and feedback. Work with each team admin to set up short- and long-term goals for themselves and the group and make sure they know how to use the memberplanet tools available to them. On the feedback loop, too, show them what’s been done previously by the group. Encourage them to find ways to innovate and improve efficiency while building on past successes and the great work that’s already been done.
As well, seek out your group admins’ feedback and listen to their perspectives. Learning is a two-way street, and hearing from them will bolster your own knowledge and help you further educate them.
When your admins are confident that you as their trainer/leader have their back and their interests at heart, they’ll operate at peak productivity, and they will lead the rest of the group way they’ve been instructed. It’s the best way to build a lasting team and community.
“Without a sense of caring, there can be no sense of community.”
Updated since original publication on 02/12/18.