If you've been using MemberPlanet for a little while you have probably noticed that we are constantly sneaking in new features and fixes. What you might not know is that many of those features came from clients like you. We would love to get your input as we plan our upcoming improvements, and we made this form to make it easy.
If you can, please take a moment to give us some feedback so we can make MemberPlanet even better!
Whether you are charging a joining fee, annual membership dues or any other type of charge, one of the biggest concerns group leaders have is "Did they receive the invoice?"
We now give you an easy way to send and track emails containing Quickpay invoices.
Using the "send an email" or "send a reminder email" options on the quickpay charge admin page will generate a custom email invoice that can be sent to some or all of the members who still owe for the charge. This email will automatically appear in your email campaign tracking, allowing you to monitor who has received, opened, and clicked your email invoice. It will also show which members did not receive the invoice due to invalid or bounced email addresses. You can send/resend invoice reminders at any time.
Curious about who has paid? You can monitor the status of billed members at any time. Learn how here.
New this week, some of the most anticipated updates have gone live! Three of these items were requested by users in the last month alone - keep sending us your suggestions!
Updated QuickPay Editor
Finally! This much anticipated update gives you the ability to edit and customize your new and existing charges with new features and flexible options.
Email “List Health” Checks
Ever wonder how accurate or outdated your distribution lists are? The new list checker gives you a rundown of who will and won’t be receiving your emails based on cumulative tracking data. The list check shows you who on the list has bounced, unsubscribed, and who has a valid email. Access this feature on step two ("recipients") and step five ("publishing") of the email campaign builder when you write you next email.
New Member Request Alerts
You can now opt to receive email notifications every time a member requests to join your group. Previously you would only see pending member requests in the database. Opt in by visiting your "group settings" page. (Click "settings" > "group settings")
Expanded Membership Questions
You can now include ‘long answer’ fields for membership questions. Members have always had the ability to type long responses, but larger fields communicate expected answer length. Long answer questions are perfect for groups requiring a selection process to choose new members. Add long-answer questions to your membership questions under your "group settings".
(Click "settings" > "group settings" > "+add a new question")